What we offer
We offer fully Managed IT Support packages that will keep you safe and help your business achieve the set target With 3 packages service to choose from. Our IT solutions are always tailor made for you. These packages are indicative of the mix of services most of our clients require.
Premium
Start-Up- Unlimited Remote Support
- Unlimited Onsite Support
- Self Service Knowledgebase
- 24 / 7 Active Monitoring
- Business hours support
- Managed Desktops
- Managed Backup
- Managed Email
- Managed Security
- Managed Server / Cloud1
- Managed Network
- Managed Mobile Devices
- System Reporting
- Full System Audit
- IT Manager
- Out of hours Retainer (+£50pm)
- Out of hours Support £100ph
- Quarterly Health Check Reviews
Gold Managed
Business- Unlimited Remote Support
- Unlimited Onsite Support
- Self Service Knowledgebase
- 24 / 7 Active Monitoring
- Business hours support
- Managed Desktops
- Managed Backup
- Managed Email
- Managed Security
- Managed Server / Cloud
- Managed Network
- Managed Mobile Devices
- System Reporting
- Full System Audit
- IT Manager
- Guaranteed ½ Day a Month Onsite Engineer
- Guaranteed 16 hour Onsite Response
- Advanced Security Protection
- Out of hours Retainer FOC
- Out of hours Support £70ph
- Monthly Health Check Reviews
Platinum Managed
Proactive- Unlimited Remote Support
- Unlimited Onsite Support
- Self Service Knowledgebase
- 24 / 7 Active Monitoring
- Business hours support
- Managed Desktops
- Managed Backup
- Managed Email
- Managed Security
- Managed Server / Cloud1
- Managed Network
- Managed Mobile Devices
- IT Manager
- System Reporting
- Full System Audit
- Guaranteed Hardware Swap out
- Guaranteed FULL Day a Month Onsite Engineer
- Advanced Security Protection
- Out of hours Retainer FOC
- Unlimited Out of hours Support
- Monthly Health Check Reviews
Do you need a dedicated IT Service company that is there when you need them?
Our fully managed IT support packages provide you with an unparalleled level of support at an affordable cost. We’ve been in the Small Business IT support arena since 2005 and we understand your needs and know how to deliver.
We offer a variety of packages to fit any budget and response level needed. Free up your time and resources for your own business priorities instead of being distracted by IT issues.
Stability
We provide not just efficient services, but also stable resources for development of your business, especially if you have just start-up a small business or a joint venture.
Innovation
We uses the latest technology advancements that make remote team work a lot easier for both our employees and our clients, returning interest to business.
Reliability
Most organisation don’t have enough staffs to deal with technical issues. You can count on our reliable IT services, performance and responsiveness from a dedicated team.
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We provide not just efficient services, but also stable resources for development of your business, especially if you have just start-up a small business or a joint venture.
Dnetss IT Services
Focuses on providing business IT support across London and additionally provides a local high-quality support service for Small Business and home Users.